RETURNS & EXCHANGES

 Returning and Exchanging Online Orders

If you are unhappy with your purchase, you have 30 days to return the item(s) for a full refund. The buyer is responsible for all return shipping costs. The item(s) must be unused/unopened for a full refund. If the item(s) are opened, there will be a 25% restocking fee, so you will be refunded 75% of the purchase price. If your shipment is defective or damaged in transit, please email us at info@dimehandmade.com, and we will be sure to make it right!

• Please mail any returns to:

  The DIME Store
  118 E McKinney St
  Denton, TX 76201

• Include your Invoice number, and we will submit the refund once the product has been delivered to the store.

Returning and Exchanging In-Store Purchases

If you are unhappy with your purchase, you have 30 days to return the item(s) for a full refund. The item(s) must be unused/unopened for a full refund. If the item(s) are opened, there will be a 25% restocking fee, so you will be refunded 75% of the purchase price. If your purchase is damaged or defective, please email us at info@dimehandmade.com, and we will be sure to make it right!

• Please provide your receipt or bring the card that you paid with for a full refund.

• Returns made without an original receipt may qualify for an in-store gift card for the purchase price.